Refund Policy

1. Satisfaction Guarantee

We want you to be completely satisfied with your purchase. If you are not satisfied with our course, you may request a refund within the specified refund period.

2. Refund Period

You may request a full refund within 14 days of your purchase date. After this period, refunds will be evaluated on a case-by-case basis.

3. How to Request a Refund

To request a refund, please contact us at support@changehero.co with:

Your full name
Email address used for purchase
Date of purchase
Reason for refund request

4. Refund Processing

Once your refund request is approved, we will process the refund within 5-10 business days. The refund will be credited to your original payment method.

5. Non-Refundable Items

The following are not eligible for refunds:

Courses where more than 50% of the content has been accessed
Requests made after the 14-day refund period
Promotional or discounted purchases (unless otherwise stated)

6. Contact